F.A.Q

What file types do you support?
We prefer JPEG files but also support TIFF files.

Is there any auto-correcting (Brightening, Contrasting, Etc) applied to my photos?
No. We apply no changes to your photos, we simply print them exactly as you captured them. No auto-correcting will be applied to any photo printed at mypremiumphotos.

Can I mix matte and glossy prints on the same order?    
Yes. You can mix matte and glossy prints in the same order, it will not delay your order at all.

Is there an index print included with my prints?     
Yes. All orders are sent out with an index print(s) showing you exactly what is in each wallet.

What type of paper is used to print my photos?  
 We use premium Kodak paper and chemicals.

What color profile is used?    
We use the industry standard sRGB color profile.

Can I embed my own color profile in
my images I send?  
No. Our printers are configured to use the sRGB color profile. If you embed your own profile with the image, the colors will be off.

 Print-to-fit

Let’s say you have a group portrait with people stretching from one side of your photo to the other. If you don’t want us to crop out Uncle Harry, and you haven’t sized it exactly, this is your choice. Our software fits the longest dimension of your photo to the paper you’ve selected and lets the other dimension float. You will receive a print with a white border somewhere (top or bottom) but you won’t lose any of your image.

Size your image to the paper 

If you want an 11X14, size your image to 11X14. Be exact and test it before you send it. If the image is a little too small or a little too big, we automatically enlarge or reduce it to fill the paper and however minute, that changes your photograph. If you’re exact, you will get exactly what you want.

    Automatic Center Crop

Unless otherwise specified, this is the industry’s standard cropping methodology. Center Crop is applied to all prints unless you specify otherwise (see the next two choices). In this mode, we enlarge or reduce your image until it fills the print, automatically center it, and then crop off the edges. 95% of the time, this is what you want. This is also our best value.

 Add Canvas area

This is a good solution if you are extremely finicky. If you want a size that’s not in our menu of options, be sure to add a canvas border while you’re editing your image in your photo editing software. Our machines see your border and print it as part of your photograph. When you get the print you can trim off the excess, or, frame it. This is a great option if have a quirky size and don’t want us to touch anything.